Our Policy

Reservation Requirements

  • Guest Information: Guests must provide accurate personal details, including name, contact information, and payment method.
  • Payment Method: We Accept Bank Deposit, UPI Or Cash Payments.
  • Deposit: 100% Advance need for confirmation in Festival eve & Long Weekends. (Non Refundable.)

Check-In and Check-Out Policies

  • Check-In Time: 9 AM
  • Check-Out Time: 8 AM
  • Early Check-In/Late Check-Out: Additional Charge applicable.

Cancellation and Refund Policy

Flexible Bookings:

  • Cancel before 30 days of arrival we refund full amount. Only 5% will charge of deposited amount.
  • Cancel in between 8 to 30 days of arrival we refund 50% of booking amount.
  • Cancel in between 1 to 7 days of arrival No refund.
    • (Refund processing time is 7 bank working days.)
    • Non-Refundable Bookings: Do not allow cancellations or refunds on festival eve & long weekends.
    • No-Show Policy: Hotel have all rights to sell the room if the guest No show on check in date till 12 midnight.

Payment Policy

  • Advance Payment: Full payment require for Booking confirmation in advance.
  • Payment Methods: Bank Deposit, UPI, Credit & debit cards & INR Payment mode Accepted.
  • Taxes and Fees: Rates usually exclude taxes, service charges, or additional fees, which are added at checkout.

Occupancy and Extra Charges

  • Maximum Occupancy:
    • Double Room 2Adults + 1 kid below 6 years.
    • Triple Room 3Adults + 1 kid below 6 years.
    • Family Room 4Adults + 1 kid below 6 years.
  • Extra Guests: Additional charges may apply for extra guests, rollaway beds, INR 500/- PER NIGHT.
  • Children’s Policy: Age limits 6 Years for children staying free.

Identification and Age Restrictions

  • ID Requirements: A government-issued photo ID or passport is typically required at check-in.
  • Minimum Age: Guests must meet the minimum age requirement 18 years old to book a room.

Group Booking Policy

  • For Group Booking please contact our reservation team.

Pet and Smoking Policy

  • Pets are not allowed.

Changes to Reservations

  • Not Possible.